Artificial Intelligence In Retail: What Now ?

Artificial Intelligence In Retail:
What Now ?

Benchmark Report
Brian Kilcourse and Steve Rowen, Managing Partners, RSR Research
October 2022

While Artificial Intelligence (AI) and Machine Learning (ML) technologies have been the subject of a lot of hype in the past several years, retailers – as always – have more practical concerns.

Can these technologies help them convert oceans of data into actionable insight?

We’ve surveyed them on the topic in the past, but this brand new research seeks to find out their right now beliefs about AI’s true value – and potential.

The Authors of this Report discuss the results of their Research
See the video below:

This FREE report, sponsored by Manhattan Associates and SAS, features 24 charts across 31 pages of analysis.

Download the FREE full report below. Like every report we write, it is completely free to the entire world.

Some of the key takeaways:

• Nearly half of our retail respondents chose the ability to identify trends that impact future objectives as their #1 use for business analytics, despite 12 different choices on offer

• The best performers, (those whose sales are already outperforming the norm) are FAR more bullish on AI and ML tools. 71% of the best performers say AI-enabled analytics will fundamentally change how they forecast their merchandise in the next three years (compared to only 44% of average and underperformers)

• As it relates to specific technologies, our response pool tells us that investment is coming slowly: but it is, indeed, coming. We examine which tools they are budgeting for in depth

Download the FREE full report below. Like every report we write, it is completely free to the entire world.